Information We Collect

When you visit our website or interact with our services, we collect different types of information. Some you give us directly. Other bits we gather automatically as you navigate our site.

Information You Provide

• Contact details like your name, email address, and phone number when you reach out to us
• Account information if you create a profile on our platform
• Payment information when you purchase our educational resources
• Comments, questions, or feedback you share through our contact forms
• Survey responses when you participate in our research

Information We Collect Automatically

Like most websites, we use cookies and similar technologies to understand how people use our site. This includes your IP address, browser type, pages you visit, and how long you spend on each page. We use this to improve your experience and make our content more useful.

How We Use Your Information

We don't collect data just for the sake of it. Everything we gather serves a specific purpose related to providing better financial education.

• To respond to your inquiries and provide customer support
• To send educational resources and updates about our programs
• To process payments and maintain accurate financial records
• To personalize your experience based on your interests and learning goals
• To improve our website functionality and content quality
• To comply with Australian legal requirements and financial regulations
• To protect against fraud and maintain security of our systems

Sharing Your Information

There are limited circumstances where we share your data with others. We're careful about who we work with and ensure they maintain the same standards we do.

Service Providers

We work with trusted third parties who help us run our business. This includes payment processors, email service providers, and web hosting companies. They only get access to the information they need to do their job, and they're contractually obligated to keep it secure.

Legal Requirements

Sometimes Australian law requires us to disclose information. We'll only do this when legally obligated, such as in response to court orders or to comply with financial reporting requirements under Australian regulations.

Business Transfers

If miracoryvia is involved in a merger, acquisition, or sale of assets, your information may be transferred. We'll notify you before this happens and explain any changes to how your data is handled.

Your Privacy Rights

Under the Australian Privacy Act 1988 and the Privacy Principles, you have several rights regarding your personal information. We've made it straightforward to exercise these rights.

To exercise any of these rights, contact us using the information at the bottom of this page. We'll verify your identity and process your request as quickly as possible.

How We Protect Your Information

Security isn't something we take lightly. We've implemented multiple layers of protection to keep your data safe from unauthorized access, alteration, or disclosure.

• All data transmitted to and from our website is encrypted using industry-standard SSL/TLS protocols
• We store your information on secure servers with restricted access
• Our staff receives regular training on data protection and privacy practices
• We conduct regular security audits and vulnerability assessments
• Payment information is processed through PCI-compliant payment processors
• We maintain regular backups in secure, geographically distributed locations

While we do everything possible to protect your data, no system is completely foolproof. If we ever experience a data breach that affects your information, we'll notify you promptly and explain what happened and what we're doing about it.

Data Retention

We don't keep your information longer than necessary. How long we retain data depends on the type of information and why we collected it.

When we no longer need your information, we securely delete or anonymize it so it can't be traced back to you.

Cookies and Tracking Technologies

Our website uses cookies to function properly and provide you with a better experience. Here's what you should know about them.

Essential Cookies

These are necessary for our website to work. They let you navigate between pages, use secure areas, and maintain your session. You can't turn these off without affecting how the site functions.

Analytics Cookies

We use these to understand how visitors interact with our website. This helps us identify what's working and what needs improvement. The data is aggregated and anonymous.

Managing Cookies

Most browsers let you control cookies through their settings. You can block or delete cookies, but this might affect your experience on our site. Check your browser's help section for instructions on managing cookies.

Children's Privacy

Our services are designed for adults seeking financial education. We don't knowingly collect personal information from anyone under 18 years of age. If you're a parent and believe your child has provided us with personal information, please contact us immediately so we can delete it.

International Data Transfers

While miracoryvia operates primarily in Australia, some of our service providers are based overseas. When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information according to Australian privacy standards.

This might include using standard contractual clauses approved by Australian authorities or working only with providers in countries recognized as having adequate data protection laws.

Changes to This Policy

We review and update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website.

The effective date at the top of this page shows when the policy was last updated. We encourage you to review it occasionally to stay informed about how we're protecting your information.

Third-Party Links

Our website may contain links to other websites that we don't control. This privacy policy only applies to miracoryvia. When you click on third-party links, you're subject to their privacy policies, which may differ from ours. We encourage you to read their policies before providing any personal information.